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We hope so. We've already got a good feeling about you. We’re on a mission to create a magical, human-centric customer success platform.

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The values that guide us


Put Customers First

As a Customer Success Platform, the foundation of everything we do is to make customers delighted. Everyone must first put themselves in our customers' shoes before making a decision.


Be Genuine

We believe a great company can only be created when people are open about their thoughts and feedback without fear of backlash. We strive to foster a safe environment for everyone.


Take Ownership

Don’t wait to be told what to do; be proactive. Consider the impact your work has on colleagues. Your work matters to the overall success of the company.


Promote Inclusion and Diversity

We value diverse opinions and backgrounds. We rely on people who think differently to develop the ultimate solutions for the toughest challenges.


Drive Our Mission Forward

Our mission is to help companies around the world serve their customers better from day one.


Working and thriving

There's more to work than work. We want you to thrive at Catalyst.

❤️ Full Health Coverage

An apple a day doesn't excuse you from checkups.

🥙 Personal Seamless Account

We know work isn't the only thing you're hungry for.

💸 Competitive Salary & Equity

New York isn't cheap and neither are we.

🌴 Unlimited Paid Vacation

Take the right balance of days off so you can be zen.

🚌 Office Commuter Benefits

Don't worry, we can teach you the subway.

🤓 Educational Support

First lesson: You should never stop learning.



We hustle hard and play even harder. We like to take meetings on the rooftop. We bring big ideas to the table. We leave with bigger ones. We love our product. We improve it everyday. We measure our success with our customers’ success. We surround ourselves with smart people. We love our work. We wouldn’t have it any other way.


Our office is conveniently located in Chelsea on 14th and 7th Ave in New York City, NY.

Didn't find a position that suits you?

You can still apply! We’re always looking for amazing people.

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