Meet Catalyst

Serve customers better from day one. The simplest software for powerful customer management.

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Set up Catalyst in minutes

Faster installation. You’ll be up and running in minutes, not months.

With Catalyst

With others

Health Scores

Identify risks and upsell opportunities

Build multiple health profiles that align the customer journey from onboarding to renewal.

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Customer Segmentation

All your customer lists in one place

No more searching customer data in spreadsheets or Salesforce account lists. We’ll integrate with your entire tech stack to make customer segmentation dead simple.

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Workflow Productivity

The easiest way to manage customers

Catalyst at its core is built for the customer success manager. All of our workflow features strip out the tedious aspects of day-to-day customer management such as updating Salesforce fields and logging calls & meetings.

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Customer Success made for you

Whether you are a Customer Success Manager, Sales Executive, or a CEO, Catalyst can help your workflow!

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I’ve never seen a tool get adopted as quickly as Catalyst. Not only does my team use it every day, but our engineers, product, and executives all want access due to the context it surfaces regarding customer engagement and their corresponding projects.

Josh Saunders

Head of Customer Success @ tray.io

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Catalyst is a great place to holistically see how a customer is doing - to the point where our CEO, Sales team, and Head of Product all go to Catalyst to see the health of our customers!

Susan Tran

Head of Customer Success @ Spoke

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Catalyst has been a great addition to our Account Management process - it’s given us a central, go to place to dig into how our customers are using our product, and how we’re engaging with them - this helps us take action at the right point in the customer lifecycle and scale our team. Most importantly, it’s given our team a common language and platform to make sure we provide the best customer experience possible.

Andrew Purpura

Director of Account Management @ Frame.io

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Catalyst has been essential to how our team stays organized. It has allowed us to become more efficient and consistent with how we run our business.

Scott Niedermier

Customer Success @ Sense

What’s new at Catalyst

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Catalyst News

Catalyst raises $15M from Accel to transform data-driven customer success

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Catalyst News

These brothers, formerly from DigitalOcean, just got $15 million from Accel to build a compan…

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Catalyst Blog

Announcing Our Series-A Funding: Helping Businesses Turn Customer Success Into…

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Better relationships. Less churn.

What’s not to love? Try Catalyst today.

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